Frequently Asked Questions
Have questions? We’re here to help. Below you’ll find answers to some of the questions we’re most commonly asked, but if you still don’t find the answer you’re looking for, please check out our Customer Support page or reach out to us here.
Mercury Systems' corporate headquarters is located at 50 Minuteman Road in Andover, Massachusetts. Beyond this location, the Mercury also operates other offices situated across the United States and in various international locations. For more information on Mercury global operations, manufacturing and design facilities. Click here
Mercury Systems is a global technology company that provides secure, mission-critical processing solutions for the aerospace and defense industry.
Mercury designs, develops, and manufactures a wide range of hardware and software products, from individual components to fully integrated subsystems, all with open architectures that can be easily integrated into existing platforms.
Mercury solutions are used in over 300 programs across 35 countries, supporting critical applications in:
Mercury Systems primarily operates in the aerospace and defense industry, providing mission-critical technology for defense prime contractors, government agencies, and commercial aerospace companies.
While the core focus is defense-oriented, their high-performance, ruggedized computing and processing solutions extend to select commercial sectors where extreme reliability and durability are required.
Yes, Mercury Systems has numerous job openings available across various locations in the United States. As a technology company in the aerospace and defense industry, Mercury hires for a wide range of roles from engineering to manufacturing and finance.
To explore specific roles, locations, and application requirements, visit the official Mercury Systems careers portal.
To purchase products from Mercury Systems, you must contact their sales team or an authorized distributor/reseller. Mercury does not sell products directly to the public or individuals; their primary customers are defense prime contractors, government agencies, and commercial aerospace OEMs who integrate Mercury's technology into larger systems.
Because Mercury products are mission-critical components that often require specific configuration and security certifications, direct consultation with a sales engineer is the standard purchasing method rather than e-commerce or retail availability.
Mercury Systems is a publicly traded company on the Nasdaq Global Select Market under the stock symbol MRCY.
To find investor information for Mercury Systems, the best resource is the company's dedicated Investor Relations website.
Mercury Systems designs, develops, and manufactures a wide range of secure, open-architecture hardware and software products, from chip-scale components to complete integrated subsystems, primarily for the aerospace and defense industry.
Their product portfolio is organized around five key areas: Compute, Signal, Data Management, Secure, and Display.
You can reach Mercury Systems customer support via their customer support portal, phone, or email.
- Online Support Portal: Submit support cases or request repairs via the Mercury Systems Support Home Page. A registered account is required for full access
- Technical Email: Contact support@mrcy.com for technical questions or help with portal registration.
- Sales/General Service Phone (US Toll-Free): Call +1 866.627.6951.
- Sales/General Service Email: Email sales@mrcy.com
Mercury Systems is a leading global technology company that specializes in providing secure, mission-critical processing solutions for the aerospace and defense industries. Providing the technology that enables defense agencies and contractors to process vast amounts of data quickly and securely at the tactical edge, turning sensor data into actionable intelligence for mission success.
Mercury focuses on a "silicon to system" approach, meaning everything is designed from individual secure microchips to complete, ruggedized computing subsystems.
Mercury Systems operates under the core purpose of "Innovation that matters®". Their mission is to be the leader in making trusted, secure, and mission-critical technologies profoundly more accessible to the aerospace and defense industry.
The Mercury vision centers on continuous technological leadership and investing heavily in R&D across key areas like artificial intelligence (AI), edge computing, and autonomous systems to attract top talent and stay ahead of evolving threats.
Mercury Systems offers comprehensive support options centered around their online support portal, where registered customers can submit support cases, access technical documentation, and request Return Merchandise Authorization (RMA) for repairs.
For direct assistance, customers can email the technical team at support@mrcy.com or call +1 866.627.6951 for general service and sales inquiries.
Beyond standard warranty and repair services, the company also provides professional engineering and system security services for complex project integration and vulnerability assessments.
Yes, Mercury Systems widely offers custom products and extensive engineering services, ranging from minor modifications to full "design-to-spec" engineering efforts.
They specialize in:
- Modified Off-the-Shelf (MOTS): Adapting existing products for specific environmental, security, or performance needs.
- Full Custom Design: Designing entirely new solutions from scratch, particularly for specialized areas like secure microelectronics and space applications.
- Build-to-Print: Manufacturing customer-provided designs in their secure, certified facilities.
To inquire about custom solutions, contact the Mercury Systems sales team.